Refunds

CANCELLATION/REFUND POLICY

Subscriptions are billed quarterly (every 3 months) or annually (one-time payment) and can be canceled at any time.  To avoid being charged for the next term you MUST CANCEL BEFORE the billing date.  Once the subscription is billed, it will remain active for the remainder of the term and a refund will not be issued.

Since www.5dinners1hour.com offers non-tangible irrevocable goods we do not issue refunds once the subscription registration is completed and activated. No refunds will be given for automatic renewal payments. As a subscriber, you are responsible for understanding this upon purchasing any subscription at our site.  

However, we realize that exceptional circumstances can take place with regard to the internet.

Therefore, we will review requests for a refund for the following reason:

Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted within 5 days from the initial date the subscription was purchased. Otherwise, the subscriptions will be considered completed. Requests for a refund are accepted at support@5dinners1hour.com within the period of 5 days after the initial subscription order is placed. You should accompany this request with detailed and grounded reasons why you are asking for a refund.

Before purchasing a subscription we recommend trying one of our Sample Menus.